E-commerce chatbot answering on live stock
80% of support questions were about availability and delivery.
Assistants plugged into your data, measured on resolution rate.
About
Botsmiths builds chatbots that matter: customer support, e-commerce, internal tools. Plugged into your data through ChatGPT, Intercom, Make, measured on resolution rate rather than message volume.
Every deployment includes source connection (FAQ, docs, CRM), anti-hallucination guardrails and a human escalation path.
Clients keep control: an answer-editing interface, conversation analytics and monthly continuous improvement.
FOUNDED IN
2019
TEAM
11-20
OFFICES
Barcelone · Madrid
MODE
Remote
FAQ, docs and CRM connection, anti-hallucination guardrails.
From 5 000 €
Product advice and order tracking, measured on conversion.
From 4 000 €
80% of support questions were about availability and delivery.
HR answered the same 50 questions on repeat, leave requests first.
7 reviews · 100% verified
Ines Robert · Ops Manager, Charly & Co
JUNE 2026 · ✓ VERIFIED COLLABORATION
“Reactivos, rigurosos, orientados a resultados. El traspaso al final fue completo: accesos, docs, vídeo de formación para el equipo.”
Claire Morel · Head of Ops, Distri+
APRIL 2026 · ✓ VERIFIED COLLABORATION
“El piloto convenció a la dirección en 3 semanas. El escalado se hizo sin sorpresas de coste.”
MINIMUM PROJECT BUDGET
5 000 €
DAILY RATE RANGE
450 - 700 €
BILLING
AUTO-GENERATED SUMMARY · Across the 4 documented projects: Support chatbot on your data from 5 000 €, E-commerce assistant from 4 000 €.
SIREN
900007777
LEGAL FORM
SAS
DECLARED REVENUE
1 M€ - 5 M€
ON HACKGENCY SINCE
July 2026
PROFILE UPDATED
2 hours ago
VERIFIED REVIEWS
7 of 7
SOURCE
INSEE registry
Léa Fabre
Fondateur
Noah Weber
Lead Automatisation