CHATBOTSE-COMMERCE · 2025 · BUDGET 3 À 10 K€
E-commerce chatbot answering on live stock
MAIN MEDIA
MEASURED RESULTS
71%
autonomous resolution
-45%
support tickets
+9%
assisted conversion
THE PROBLEM
80% of support questions were about availability and delivery.
THE SOLUTION
Assistant plugged into stock and carrier tracking, human escalation on complaints.
STACK AND TOOLS
THE CLIENT SAYS
“Très bonne communication, point hebdo tenu et budget respecté au centime. Petit bémol sur un délai intermédiaire, rattrapé sur la fin.”
Thomas Girard · Fondateur, Bricodis✓ VERIFIED REVIEW · RATED 4.4/5 · READ THE FULL REVIEW