HHACKGENCY
AI AGENTSSAAS · 2025 · BUDGET 10 À 25 K€

Level-1 support agent on 8,000 monthly tickets

MAIN MEDIA

MEASURED RESULTS

62%
tickets solved without a human
4 min
median response time
+18
CSAT points

THE PROBLEM

Support drowned in repetitive tickets, 2-day average response time.

THE SOLUTION

AI agent plugged into the knowledge base, autonomous resolution of simple cases, documented escalation.

STACK AND TOOLS

THE CLIENT SAYS

Strong technical level and clear explanations for business teams. We signed a maintenance plan right after.

Anna Kowalska · Product Manager, Wattize✓ VERIFIED REVIEW · RATED 4.5/5 · READ THE FULL REVIEW