HHACKGENCY
AI AGENTSSAAS · 2025 · BUDGET 10 À 25 K€

Level-1 support agent on 8,000 monthly tickets

MAIN MEDIA

MEASURED RESULTS

62%
tickets solved without a human
4 min
median response time
+18
CSAT points

THE PROBLEM

Support drowned in repetitive tickets, 2-day average response time.

THE SOLUTION

AI agent plugged into the knowledge base, autonomous resolution of simple cases, documented escalation.

STACK AND TOOLS

THE CLIENT SAYS

Le pilote a convaincu la direction en 3 semaines. Le passage à l'échelle s'est fait sans mauvaise surprise de coût.

Pierre Vasseur · CEO, Loomis Studio✓ VERIFIED REVIEW · RATED 4.0/5 · READ THE FULL REVIEW