Level-1 support agent on 8,000 monthly tickets
Support drowned in repetitive tickets, 2-day average response time.
AI agents that own real business processes, with human supervision.
About
Agentic Works designs AI agents for support, back office and outbound. Every agent ships with a precise scope, human escalation rules and decision monitoring.
The method: a pilot on one high-volume process, quality metrics defined before production, then progressive scale-up.
Usual stack: OpenAI, LangChain, Pinecone. Agents are delivered with versioned prompts, tests and their own dashboard.
FOUNDED IN
2020
TEAM
21-50
OFFICES
Paris · Londres
MODE
Hybrid
Level-1 agent with human escalation and decision monitoring.
From 15 000 €
Document processing, data entry and automated reconciliation.
From 14 000 €
Support drowned in repetitive tickets, 2-day average response time.
Dozens of daily contracts to check and enter into the CRM, error-prone.
8 reviews · 100% verified
Léo Barret · COO, Fixea
MAY 2026 · ✓ VERIFIED COLLABORATION
“Bon niveau technique et vulgarisation claire pour les équipes métier. On a signé un contrat de maintenance dans la foulée.”
Julien Perrin · CEO, Voltea
MARCH 2026 · ✓ VERIFIED COLLABORATION
“Cadrage sérieux, livraison en avance et surtout un vrai transfert de compétences. L'équipe interne fait tourner le système seule depuis 3 mois.”
MINIMUM PROJECT BUDGET
15 000 €
DAILY RATE RANGE
800 - 1 200 €
BILLING
AUTO-GENERATED SUMMARY · Across the 5 documented projects: Customer support agent from 15 000 €, Back-office agent from 14 000 €.
SIREN
900005555
LEGAL FORM
SAS
DECLARED REVENUE
1 M€ - 5 M€
ON HACKGENCY SINCE
July 2026
PROFILE UPDATED
2 hours ago
VERIFIED REVIEWS
8 of 8
SOURCE
INSEE registry
Emma Roussel
Fondateur
Jules Blanc
Lead Automatisation