AI AGENTSSAAS · 2025 · BUDGET 10 À 25 K€
Level-1 support agent on 8,000 monthly tickets
MAIN MEDIA
MEASURED RESULTS
62%
tickets solved without a human
4 min
median response time
+18
CSAT points
THE PROBLEM
Support drowned in repetitive tickets, 2-day average response time.
THE SOLUTION
AI agent plugged into the knowledge base, autonomous resolution of simple cases, documented escalation.
STACK AND TOOLS
THE CLIENT SAYS
“Bon niveau technique et vulgarisation claire pour les équipes métier. On a signé un contrat de maintenance dans la foulée.”
Léo Barret · COO, Fixea✓ VERIFIED REVIEW · RATED 4.9/5 · READ THE FULL REVIEW