Assistants plugged into your data, measured on resolution rate.
About
Chatbot Factory builds chatbots that matter: customer support, e-commerce, internal tools. Plugged into your data through ChatGPT, Crisp, measured on resolution rate rather than message volume.
Every deployment includes source connection (FAQ, docs, CRM), anti-hallucination guardrails and a human escalation path.
Clients keep control: an answer-editing interface, conversation analytics and monthly continuous improvement.
FOUNDED IN
2022
TEAM
1-3
OFFICES
Marseille
MODE
Remote
FAQ, docs and CRM connection, anti-hallucination guardrails.
From 2 000 €
Product advice and order tracking, measured on conversion.
From 1 000 €
80% of support questions were about availability and delivery.
2 reviews · 100% verified
Sophie Lambert · Directrice marketing, Karta
JULY 2026 · ✓ VERIFIED COLLABORATION
“Le workflow tourne depuis 6 mois sans incident. La documentation est le vrai plus : chaque nœud est expliqué, on peut modifier sans casser.”
Mehdi Aouni · CTO, Nexadom
MAY 2026 · ✓ VERIFIED COLLABORATION
“Très bonne communication, point hebdo tenu et budget respecté au centime. Petit bémol sur un délai intermédiaire, rattrapé sur la fin.”
MINIMUM PROJECT BUDGET
2 000 €
DAILY RATE RANGE
350 - 550 €
BILLING
AUTO-GENERATED SUMMARY · Across the 1 documented projects: Support chatbot on your data from 2 000 €, E-commerce assistant from 1 000 €.
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