AI AGENTSSAAS · 2023 · BUDGET 10 À 25 K€
Level-1 support agent on 8,000 monthly tickets
MAIN MEDIA
MEASURED RESULTS
62%
tickets solved without a human
4 min
median response time
+18
CSAT points
THE PROBLEM
Support drowned in repetitive tickets, 2-day average response time.
THE SOLUTION
AI agent plugged into the knowledge base, autonomous resolution of simple cases, documented escalation.
STACK AND TOOLS
THE CLIENT SAYS
“Des résultats chiffrés dès le premier mois. Le ROI annoncé au cadrage a été dépassé, et le reporting mensuel est limpide.”
Anna Kowalska · Product Manager, Wattize✓ VERIFIED REVIEW · RATED 4.5/5 · READ THE FULL REVIEW